Accommodation Terms and Conditions

Booking Terms & Conditions

In order to secure your booking we require a deposit payment of 100% for your booking.

Security Deposit / Card on File

We ask for a valid credit card upon booking, and by making the booking you are authorising us to charge this card to cover any charges added to your room, or damage to the property. Guests are liable for any damage to the cottages or property, caused by them or their guests.

Cancellations

Bookings cancelled outside 14 days of your stay will be refunded in full. Bookings are non-refundable if cancelled less than 14 days prior to the day of check in. We recommend all guests purchase travel insurance to cover any unforeseen changes to their travel plans.

Guests

The number of guests may not exceed the maximum capacity of the accommodation. Any guests over the maximum capacity will be asked to vacate the premises and additional guests over and above that stated in the booking may incur additional charges.

Visitors

To protect the experience of all our guests we do not permit non-residents at the cottages at any time.  Visitors of any cottage guest may meet/attend the cellar door during our opening hours.   If you have guests who would like to meet with you outside our cellar door opening hours (which are Saturday and Sunday 11.45am to 4pm), please let us know so we can put arrangements in place.

Pets

We operate a strict no pets policy in the cottages.

Fires

Guests must check with the owners if they wish to use the firepit.  Certain weather conditions and times of year may mean use of the firepit is prohibited.  If lighting of a fire is approved by the owners, a camp fire may only be lit in the dedicated fire pit located at the cottages.  Guests may need to supply their own fire wood during times of wet weather as wood on the property is not stored in enclosed boxes, and therefore may be wet.

Security Deposit / Card on File

We ask for a valid credit card upon booking and by making the booking you are authorising us to charge this card to cover any charges added to your room, or damage to the property.

Drone

For privacy reasons, the flying of drones is banned in our property.

Cancellations Due to Extenuating Circumstances

In the unlikely event that adverse weather conditions or extenuating circumstances beyond our control prevent our ability to provide safe services to our guests we reserve the right to amend reservations. In such an event we will offer alternative accommodation or offer guests the opportunity to amend the date of stay to a suitable alternative. We will be unable to make any refunds, pay you any compensation or meet any costs or expenses you incur as a result. Please ensure you have adequate travel insurance in place to cover any such eventuality.